null
About Bishop

All Ocean Hoist products are warranted to be free from defects in materials and workmanship from the date of shipment.

All manual hoist products carry a 2 year warranty.

This warranty applies only when the product is used in accordance with manufacturer's recommendations and does not extend to products that have been: - Overloaded, misused, or abused - Altered or repaired by unauthorized personnel - Improperly maintained - Exposed to improper installation or adverse environmental conditions - Subject to normal wear and tear of moving parts.

Warranty Claim Procedure

  • Visit www.oceanproducts.com/warranty-information to register your product and start process
  • Notification: Buyer must notify Ocean immediately upon discovery of an alleged defect.
  • Return Authorization: Obtain a Return Goods Authorization (RGA) from Ocean prior to shipping any product.
  • Documentation: Include proof of purchase and a detailed description of the defect.
  • Shipping: Ship the product freight prepaid to an authorized Ocean Hoist warranty depot.
  • Inspection: Ocean Hoist will inspect the product to confirm whether a defect exists.
  • If a defect is confirmed, Ocean will repair or replace the product at no cost.
  • If no defect is found, or the defect is due to causes excluded in this warranty, the customer is responsible for return shipping costs.
  • Post-Repair Coverage: Warranty coverage on repaired or replaced products continues for the remainder of the original warranty period.
  • Replacement Parts: Replacement parts installed after the original warranty period are covered for one year from the installation date.

Limitations of Liability

Ocean Hoist shall not be liable for: - Injury to persons or damage to property - Incidental, consequential, or special damages - Losses arising from misuse, negligence, or failure to follow installation/operating instructions

This warranty constitutes the only written warranty and replaces any other implied warranties, including merchantability or fitness for a particular purpose.

Customer Responsibilities

  • Ensure proper installation and operation in accordance with manufacturer guidelines.
  • Maintain accurate proof of purchase for warranty verification.
  • Follow the warranty claim procedure strictly to ensure coverage.

Be sure to include the product's model and serial number.

Submit a Request